Course overview
TP 11/40 · Responsable support, support operations, administrateur helpdesk. Outils : Make, Zendesk, IA, Airtable.
1lessons
1lessons
6activities
7exercises
0videos
Skills and topics covered
Automatically route tickets based on their possible resolutionGenerate supervised responses and internal notesPopulate an FAQ from resolved ticketsConvert a Make workflow to Neopolis/n8n logic.Applied AI for business functionscustomer-support-e-commerceMakeZendeskAIAirtableintermédiaire
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