Course overview
This program examines AI in HR: speeding and improving fairness in recruitment, optimizing operations (workforce planning, compliance), and scaling support with AI agents. It includes practical cases and 12 exercises.
AI‑assisted recruitment: how AI changes hiring processes, practical use cases, writing fair job postings and flagging bias.
Optimizing HR operations: strategic workforce planning, anticipating team skills gaps, and employing AI for compliance reviews and vendor policy analysis.
Scaling with AI agents: understanding agents, classifying tasks by AI approach, using agents with employees and triaging employee queries by escalation need.
Skills and topics covered
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