Course overview
Design human-centered AI interfaces covering trust, control, conversational UX, copilots and workflow integration. Addresses explainability, citations and confidence signals plus fallback, correction and handoff strategies.
Examines le levers to build user trust, provide control and set expectations when AI behaviour is uncertain.
Explains designing conversational interfaces and copilots embedded in business workflows, with alignment to user tasks.
Presents techniques for explainability, source citation and signalling model confidence to increase product transparency.
Details fallback, correction and handoff patterns to preserve safety and quality in production contexts.
Skills and topics covered
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