Training programme overview
Design of multimodal systems using the OpenAI API: audio processing, moderation and customer-support flows. The course describes multimodal ingestion, transcription, automated moderation and integration into support pipelines.
Outlines architectures for ingesting audio and other media and extracting usable text or metadata.
Explains transcription workflows, cleaning and time-alignment for audio recordings.
Introduces automated moderation approaches and content filtering suitable for customer flows.
Shows how to combine transcripts and models to orchestrate responses and routing in support systems.
Training · Intermediate
Courses included in this training programme
Access the platform
Open the catalogue to review course details, access conditions, and your personal progress. Sign in.
